Customer Development

Account management and customer service

"What You Learn At University, You Can Really Bring Into Place. You Can Do Many Things And You Can Be, Let’s Say, The Guide Of Your Own Career."

Jorg Brouwer, Sales Director, Benelux

At Unilever, we work closely with our customers to pioneer new products, categories and concepts.

In a Customer Development role with the Unilever Future Leaders Program you’ll experience all facets of Customer Development, from account management to trade management and customer service.

Unilever develops leaders

Our global learning programs are regarded as the best in the industry. We have internal academies for each business area designed to develop employees in functionally specific capabilities.

Did you know?

Unilever has 150,000 customers globally who we serve with a range of almost 60,000 products.

Three ways you'll learn with us

  • Through formal learning: with in-house training

  • Through experience: with hands-on project work

  • Through people: work with experts in their fields and benefit from a buddy system

The Customer Development experience you'll get on the Unilever Future Leaders Program

Learn to do business with key customers. This includes managing stock supply, planning promotions and supporting product launches.

Understand different retail channels such as supermarkets, hypermarkets and independent stores.

Learn to launch and promote our brands in different retail channels.

Create integrated brand/category solutions and activities. Think strategically about pricing, promotion, merchandising and growth.

Understand retailer needs and develop programs to service them and build winning business plans together.

Short exposure to Marketing, Supply Chain or Finance, to understand the inter-dependencies CD has with these functions.

Back to top


We're always looking to connect with those who share an interest in a sustainable future.


Get in touch with Unilever and specialist teams in our headquarters or find contacts around the world.

Contact us